FAQ's

Why refrigerate my cosmetics?

Cooling cosmetics has been a long time secret of luxury spas around the world. There are ample health benefits of refrigerating cosmetics, not to mention the added relief for irritated or swollen skin.

 

How long will my order take to arrive?

To serve you better and get the best prices, your order may be shipped from one of our International suppliers. Therefore please allow 14-20 business days for your parcel/s to arrive.

 

What if I want to return an item?
Not a problem! If the package is unopened and returned within a reasonable time period, we encourage you to reach out to returns@essentialcarbar.com

 

How can I get in touch if I have a problem with my order?

If there is a problem, feel free to reach out to us at help@essentialcarbar.com How can I pay for my order? We accept most standard credit cards. If there is a problem, please reach out to us at the email listed above (help@essentialcarbar.com).

 

Will my order arrive all in one parcel?
Sometimes. We process orders on an individual basis. Because we supply around the world, packages may be split up.

 

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